Office Hours

Monday
8:30am-6:00pm
Tuesday
8:30am-6:00pm
Wednesday
8:30am-6:00pm
Thursday
8:30am-6:00pm
Friday
8:30am-5:00pm
Saturday
8:30am-11:00am

Account Billing

  • Richmond Pediatrics will bill the insurance(s) you provide to us at the time of service.
  • All copays are due the time of service.
  • You are financially responsible for any outstanding balances after insurance payments.
  • We will bill both your primary and secondary insurance carriers, provided they are contracted with us to do so.
  • Please inform us of insurance changes as soon as possible. If claims are not submitted to the appropriate insurance in a timely manner, you may be responsible for the entire charge.
  • If you currently do not have insurance, or insurance coverage cannot be verified, payment will be requested at the time of service.

All our accounts billing is handled by New Directions. Please contact them directly if you have a question about your bill: 1-877-527-3999

Online Bill Pay

  • Online bill pay is available on our patient portal. Please login here or call the office to get access if you are not already enrolled.